Doxy Den
Privacy Policy
This policy explains what personal data Doxy Den collects when you browse or order, why it is collected, and who processes it on our behalf.
Who we are
What we collect
- Order information you provide at checkout: name, email address, delivery and billing address, and the contents of your order.
- Communications you send us, such as sizing questions or return requests.
- Basic technical information your browser sends when loading pages, which is used to serve and secure the site.
- Items you save or add to your bag, which are stored in your own browser and are not sent to us.
Payments and order processing
Online checkout is not currently active on this store, so no payment or order data is being collected. Once checkout is enabled, it will be operated by Shopify as our ecommerce provider: order and payment data will be processed by Shopify and their payment providers under their own privacy terms, and we will never see or store your full card details.
Fulfillment partners
To deliver an order we share the details needed for shipping — normally your name, delivery address and the items ordered — with the fulfillment and carrier partners for that item. They may only use that data to deliver your order.
Analytics and marketing
No analytics, advertising or marketing tracking scripts are currently loaded on this site. If that changes, this section will name the providers before they are enabled.
Cookies and local storage
Your bag and saved items are kept in your browser's local storage so they survive a page refresh. When checkout is active, Shopify sets the cookies it needs to run a secure checkout session. You can clear this data at any time from your browser settings.
How long data is kept
Order records are retained for as long as required to fulfil the order and to meet accounting and tax obligations. Messages you send us are kept for as long as needed to resolve your question.
Your rights
Depending on where you live you may have the right to request a copy of the personal data we hold about you, to correct it, to ask us to delete it, or to object to certain processing. To make a request, contact us using the details below and we will respond within the timeframe required by applicable law.
Contacting us about privacy
Changes to this policy
We may update this policy as the store changes. The current version is always the one published on this page.