Doxy Den
Shipping & Delivery
Delivery estimates are shown at checkout and may vary by product and destination. Some items may ship separately when fulfilled by different partners.
Processing
Your order is prepared for dispatch as soon as it is confirmed. The exact handling time depends on the item and is shown at checkout.
Delivery estimates
The estimated delivery window for your address is calculated at checkout before you pay. We don't quote a single global figure, because transit time depends on the item and where it ships from.
Split shipments
An order containing several items may arrive in more than one parcel, at different times, when those items are fulfilled by different partners. You are not charged extra for this.
Where we ship
Available destinations are listed in the country selector at checkout.
Duties and import taxes
Depending on your destination, import duties or taxes may be charged by your local authority on delivery. Any charges shown at checkout are itemised before you pay.
Tracking
Tracking details are emailed as soon as your parcel is scanned by the carrier. You can also look an order up on our order tracking page.